About Me

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🚩 Today's hospitality space is FLOODED with competition. 

→ Retention feels like an uphill battle.

→ Customer behaviour feels unpredictable. 

→ Marketing feels costly & ineffective.

→ Revenue & profit margins are tight.

⛔ No wonder so many hospitality businesses fail before getting off the ground.

Meanwhile, the best in the business seem to:

- Enjoy the lion's share.

- Retain loyal customers.

- See repeat business.

- Have resources to focus on guest X.

- Enjoy easy growth.

- See revenues increase year on year.

👉 You dream of the same & want a fair chance of getting there.

But if we were judged solely on quality, you'd probably be there by now.

Instead, you need a guaranteed strategy that promises results & gives you the confidence to thrive. 

✅ Luckily, my company, InnovaGuest, can provide you just that through:

- Loyalty marketing & custom loyalty apps.

- Customer relationships management.

- Long-term retention strategies.

- Acquisition cost reduction.

- Reputation that drives visibility on Google.

🎢 A veteran of hospitality. I've ridden the rollercoaster, faced the challenges & stived for the solution.

Hospitality is stressful enough.

↳ You shouldn’t have to fight to win every customer. 

Profit margins are tight enough.

↳ You should be guaranteed ROI on marketing spend. 

Relationships are transactional enough. 

↳ You want to delight customers, create meaningful experiences & welcome back familiar faces.

That's the side of hospitality we love. That's the reason we go into business. 

🤝 And that's the reason we should have a chat.